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Customer Case AP Automation D365 F&O

Invoice matching automation in D365 F&O: how Vitelia eliminated manual work

Vitelia matches invoices on ticket weight and delivered weight without manual work using ISPnext: AP Automation with weight based matching logic, linked to Microsoft D365 F&O and Bestmix.

Solution
AP Automation
ERP Integration
D365 F&O + Bestmix
Sector
Agri / Food
At a glance

Vitelia automates invoice matching in D365 F&O with weight-based matching logic and Bestmix integration.

Challenge

Matching invoices on delivery weight and actual weight, manual and error-prone in an agri/food environment.

Approach

ISPnext AP Automation connected to D365 F&O and Bestmix, with weight-based matching logic.

Results

Less manual work, shorter processing times and a full audit trail for finance and procurement.

Challenge

The challenge: invoice matching on delivery weight

In organisations where deliveries and weights play a central role, invoice processing is rarely standard. At Coöperatie Vitelia U.A., invoices had to be matched on both delivery weight and actual weight, a combination that was time-consuming and error-prone when done manually.

  • No scan and recognition solution

    Invoices arrived unstructured and had to be manually entered and checked before processing.

  • Complex weight-based matching

    Matching required not just an order number, but also delivery weight and actual weight, not standard in a regular AP platform.

  • D365 F&O + Bestmix integration required

    The solution had to connect seamlessly with Microsoft Dynamics 365 Finance & Operations and a Bestmix layer simultaneously.

"The throughput of invoices has become faster and it's easy to see where an invoice is in the flow. Thanks to the advisory function, internal emails about status have become virtually unnecessary."

Patricia Koppes
Patricia Koppes
Head of Administration, Coöperatie Vitelia U.A.
Approach

Step-by-step approach: AP Automation with weight-based matching

ISPnext delivered a solution tailored to Vitelia's specific requirements: scan & recognise, purchase order matching on weight, workflow with advisory function and full integration with both D365 F&O and Bestmix.

  • Scan & recognise invoices

    Digital, structured invoice receipt so matching and workflow can start immediately, no more manual data entry.

  • Purchase order matching on weight

    Automatic matching on delivery weight and actual weight. Invoices that match 100% flow through without procurement involvement.

  • Workflow with advisory function

    Only exceptions reach procurement. The advisory function eliminates internal status emails about invoice progress.

  • Full D365 F&O + Bestmix integration

    Seamless integration with both systems ensures data consistency and a complete, closed audit trail.

Result

What invoice matching automation delivers for finance, procurement and audit

When invoice matching is well implemented, three clear effects emerge across the organisation.

What it delivers for Vitelia

  • Correctly matched invoices flow through automatically without manual review
  • Invoice status always visible in the workflow, no more status emails
  • Full invoice history immediately available for day-to-day checks and audits
  • Handle growing invoice volumes without proportional increase in administrative effort

Frequently asked questions

Invoices are automatically matched against the purchase order. Correctly matched invoices flow through the workflow without manual review. Only exceptions reach procurement.

Scan and recognise ensures invoices arrive digitally and structured, so matching and workflow can start immediately and manual entry becomes unnecessary.

ISPnext connects natively to D365 F&O. At Vitelia, the solution also works alongside a Bestmix layer, including matching on delivery weight and actual weight.

Procurement only needs to assess exceptions. Invoices that match fully are processed automatically, significantly reducing the workload on the procurement team.

The advisory function automatically suggests the booking for an invoice based on historical data and matching rules. This eliminates much of the internal email traffic around status and approval.

The audit trail records every step in the invoice process: who did what, when, and based on which rule. This makes internal checks and external audits straightforward and traceable.

The implementation ran smoothly without disrupting day-to-day invoice processing. After go-live the platform proved stable with little need for intensive aftercare.

Yes. ISPnext supports matching on delivery weight and actual weight, which is essential for agri/food organisations like Vitelia that need a fully automated invoice process.

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