The Source-to-Pay solutions by ISPnext are seen by many customers as a business-critical application where maximum uptime of the application is of high importance.
Therefore we offer our customers a support contract. This gives some great benefits:
ISPnext gives a response time and related resolution time for each logged incident.
The resolution time here depends on the impact and urgency of the incident.
The costs charged per call are determined in advance and specified in the Service Level Agreement.
For more information or support you can contact us via support@ispnext.com or call us at +31 (0)73 62 33 808.