The Source-to-Pay solutions by ISPnext are seen by many customers as a business-critical application where maximum uptime of the application is of high importance.
Therefor we offer our customers a support contract. This gives some great benefits:
- ISPnext gives a response time and related resolution time for each logged incident.
- The resolution time is dependant on the severity of the incident.
- The costs charged per call are determined in advance and specified in the Service Level Agreement.
For more information or support you can contact us here or call us at +31 73 62 33 808.