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The problem

Manual vendor management costs time, oversight and control

Vendor management can be a challenge: information is often fragmented, communication runs poorly and risks are hard to control.

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Time-consuming manual work

Manually maintaining and requesting supplier data takes unnecessary time and increases the risk of errors.

Fragmented communication

Communication with suppliers runs through separate channels, so agreements and updates are easily lost.

Scattered supplier information

Contracts, performance and risk profiles are disconnected, so a complete picture is missing.

Hard-to-control risks

Without central control and periodic review, the risk of compliance and continuity issues grows.

Who is it for

Who is Vendor Management suitable for?

Vendor Management is ideal for organizations that want control over their supplier relationships, want to minimize risk and optimize performance.

Procurement Manager

Manage supplier information, performance and risk centrally to make better agreements and strengthen your procurement strategy.

CPO

Optimize strategic supplier relationships with insight into risk, compliance and performance from one vendor management platform.

IT Manager

Ensure secure, scalable integration of supplier data via a streamlined platform that connects effortlessly to your ERP landscape.

View all roles ›
How it works

Vendor Management in 5 steps

With Vendor Management you manage supplier information centrally, monitor performance and stay compliant. You gain control over risk and get more value from your supplier relationships through one streamlined platform.

Step 1Centralize

Centralize supplier information

One source for all data, contracts and performance.

  • 360° view per supplier
  • Documents and certificates centralized
  • Connected to your ERP
Step 2Measure performance

Measure performance

Assess suppliers on performance, spend and agreements. With ratings and reports per vendor.

  • Ratings and assessments per supplier
  • Spend per vendor directly visible
  • Report with one click
Step 3Increase compliance

Increase compliance

Automatically monitor risks, certificates and agreements and stay demonstrably compliant.

  • Risk & compliance per supplier
  • Automatic alerts and notifications
  • Full audit trail
Step 4Optimize collaboration

Optimize collaboration

Work efficiently together via the Supplier Portal: contacts, tasks and communication in one place.

  • Supplier portal for vendors
  • Tasks and follow-up recorded
  • One point of contact per vendor
Step 5Optimize

Keep improving

Use insights from spend, ratings and relationships to continuously improve your supplier base.

  • Insight into relationships and rebates
  • Steer on value per supplier
  • More value from every relationship
ISPnext Vendor Management: centralizing supplier information
ISPnext Vendor Management: measuring performance with Vendor Rating
ISPnext Vendor Management: compliance and risk tags per supplier
ISPnext Vendor Management: collaboration and contracts per supplier
ISPnext Vendor Management: tags and optimization insights
Benefits

The benefits of Vendor Management

ISPnext Vendor Management gives procurement teams the tools to digitize supplier relationships and stay in control of performance and risk.

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Better contact with your suppliers

With the supplier portal you keep supplier data up to date. Requesting information such as contact details or certificates is easy, making collaboration smoother.

Insight into spend and performance

Vendor Management gives you control over what you spend per supplier. You link spend to contracts and risk profiles and assess performance via Vendor Rating.

More control over compliance and risk

You classify suppliers by impact and track risks closely with internal questionnaires, so you can anticipate potential bottlenecks faster and better.

Results

Why choose Vendor Management?

80%
Less manual work
100%
Insight into performance
50%
Shorter onboarding
100%
Overview of agreements
Customer case

Customers on Vendor Management

More than 450 organizations trust ISPnext. From retail and logistics to food and business services: our customers choose efficiency, transparency and better collaboration with their suppliers.

View all customer cases
Customer case · Social Domain Central Gelderland

“ISPnext's platform works very conveniently. It allows us to have all documents in one storage.”

Marieke Bruinsma, Purchasing Social Domain Central Gelderland
Marieke Bruinsma
Functional Administrator, Purchasing Social Domain Central Gelderland
Customer case · Royal Huisman

“ISPnext's Vendor Management seamlessly matches our needs and provides immediate solutions to our challenges.”

Bert Doosje, Royal Huisman
Bert Doosje
Supply Chain Manager, Royal Huisman
Customer case · ProRail

“We chose to automate our performance measurements, and in collaboration with ISPnext, we succeeded.”

MH
Marianne Hafkenscheid
Contract & Vendor Management Advisor, ProRail
Whitepaper

Prefer to learn more first?

Want more control over supplier relationships, risks and performance? Discover in the free whitepaper Vendor Management in 5 steps how to increase efficiency and get more value from your procurement relationships.

Download whitepaper
Free 5 min read
Whitepaper: Vendor Management in 5 steps
Additions

Expand your Vendor Management with additions

Add functionality that fits your organization and processes.

nextAI

Limit supplier risks with AI that automatically recognizes deviations and signals.

  • Direct insight into supplier data
  • Higher data quality and reliability
  • Strong data security and control
nextAI ›

DORA

Reduce operational risk with DORA-compliant reporting.

  • Simple, error-free compliance reporting
  • Full insight and control over risks
  • Efficient and scalable approach to regulatory management
DORA ›

Rebate Management

Never miss rebate revenue again.

  • Full transparency and control over rebate agreements
  • Higher accuracy and compliance through automated processing
  • Maximize financial impact through real-time insight into rebate results
Rebate Management ›
Integrations

ERP integrations for vendor management

30+ standard ERP integrations, ready to use without customization.

SAP
Exact Online
D365 Business Central
D365 Finance & Operations
Infor LN
Infor M3
Oracle JD Edwards
BESTMIX
More about our ERP integrations ›
FAQ

Frequently asked questions about Vendor and Supplier Management

Vendor Management, also known as Supplier Management, is the process of collecting, managing and analyzing all supplier information to optimize relationships, performance and risk.

A VMS is software that centralizes all supplier information, automates processes and provides insight into performance and compliance.

Vendor Rating assesses suppliers based on predefined criteria, such as quality, delivery reliability and contract compliance.

It strengthens collaboration, increases performance and reduces risk within the supply chain.

For each supplier you record which risks apply and which controls belong to them, from financial health to information security and sustainability. Assessments are repeated periodically, so a risk surfaces before it becomes a problem.

Onboarding is the process in which a new supplier submits its details, documents and certificates and is approved. Suppliers enter that information themselves through a portal, which keeps your master data complete and current.

Yes, contracts, insurance certificates, ISO certificates and declarations sit in the supplier record with an expiry date. When a document runs out, both the supplier and the owner get an automatic reminder.

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Automate your vendor management today

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