Vreugdenhil Dairy Foods is rolling out ISPnext Procurement in phases to standardise procurement processes and gain greater control over spend. The implementation is still ongoing, but the first results are already visible.
Gaining better control over spend, standardising procurement processes, introducing more efficient ways of working and recording purchase commitments more effectively.
Phased rollout of ISPnext Procurement, focused on ease of use for end users and webshop integrations for recurring orders.
Direct time savings via webshop integrations, a smooth transition to Procurement and less resistance than expected.
Making procurement processes more efficient without adding complexity for users
Vreugdenhil wanted to make its procurement processes more efficient and consistent, while keeping the setup as simple as possible for end users. The challenge was not only digitalisation, but also user adoption: processes needed to be logical, easy to use and easier to manage.
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Greater control over spend: Vreugdenhil introduced ISPnext Procurement to improve visibility and control over spend.
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Standardised procurement processes: the organisation wanted to create more consistent and streamlined ways of working.
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Better recording of purchase commitments: Vreugdenhil is working towards more effective recording and management of purchase commitments.
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Ease of use for end users: the setup needed to remain simple and intuitive to support adoption.
“ISPnext is seen as a very user friendly platform. This is a great help in the rollout of Procurement. The processes are logically structured and flexible enough to be adapted to our business requirements.”
Step-by-step rollout of ISPnext Procurement with a focus on ease of use
Vreugdenhil uses ISPnext for more than just procurement. The organisation was already using ISPnext for invoice processing through AP Automation, Analytics and various integrations across its application landscape. Ultimo is used for technical materials, whilst SAP S/4HANA supports the procurement of raw materials and packaging. Within this broader landscape, this customer case focuses specifically on the rollout of ISPnext Procurement and its impact on day to day procurement processes.
Because Vreugdenhil was already using ISPnext for invoice processing, the move to Procurement was a relatively small step. The organisation also considered a solution within SAP, but for straightforward purchases it finds ISPnext Procurement more user friendly and easier to work with.
At the start of the implementation, ISPnext supported Vreugdenhil with several sessions and assistance with the setup. Ongoing support then moved to the ticketing system, which Vreugdenhil describes as clear and easy to manage.
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User friendly setup
Processes are logically designed and sufficiently adaptable to business requirements, so end users can work easily.
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Procurement process standardisation
Ways of working become more consistent, helping the organisation gain better control over daily and recurring purchases.
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Webshop integrations
Orders through webshop integrations are faster, with direct time savings at a laboratory location.
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Guidance and support
Several sessions at the start, support with configuration and then a clear ticketing process.
What ISPnext Procurement already delivers for Vreugdenhil
Vreugdenhil is already seeing tangible benefits from ISPnext Procurement, including time savings, ease of use and a smoother transition towards more standardised procurement processes.
Key results
- Significant time savings: weekly ordering time at one laboratory location has been reduced from 3.5 hours to just 30 minutes.
- Faster ordering through webshop integrations: the integrations are already delivering measurable efficiency gains.
- Smooth user adoption: the transition to Procurement has resulted in less resistance than expected.
- User friendly procurement software: users find the platform intuitive and easy to work with.
- Flexible procurement processes: workflows are logically structured and can be adapted to specific business requirements.
- A foundation for further optimisation: Vreugdenhil can continue to optimise its procurement processes and potentially expand its use of ISPnext towards Contract Management.
Frequently asked questions about standardising procurement processes
In this case, it means that Vreugdenhil is working towards more consistently designed procurement processes, more control over spend and better recording of purchase commitments.
Webshop integrations make recurring orders faster. At Vreugdenhil, weekly ordering time at one laboratory location decreased from 3.5 hours to half an hour.
Vreugdenhil wanted to make procurement processes more efficient, while keeping them as simple as possible for end users. That supports adoption and helps reduce resistance during the rollout.
According to Vreugdenhil, the collaboration is very good. ISPnext provided several sessions at the start of Procurement, helped with the setup and then moved to a clear ticketing system.
No. Vreugdenhil indicates that the organisation is still in the implementation phase. This case therefore only includes results explicitly provided in the customer input.
Vreugdenhil wants to further optimise procurement processes to gain more control and buy more efficiently and cost effectively. Contract Management is mentioned as a possible addition.
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