Logics invoice processing for Fetim Group

Ellis van Heuvelen, ICT Manager at Fetim, shares her experiences with ISPnext: "ISPnext's technology is intuitive, logical and reliable. We process our invoices faster and digitally, which in turn saves resources and effort within the Fetim finance team. This leaves time to provide colleagues and MT members with better financial insights."

Ellis continues: "A digital archive is always and real time available. We now also work with fixing standard booking paths when coding invoices. Another functionality we like is being able to create a template for each creditor. This way, most fields are filled in by default when an invoice is read automatically. An audit is available for every invoice in the system. Should there be an audit, we can easily see which colleague has been involved in the invoice for review and approval."

Besides the solution, Ellis is also pleased with the cooperation: "The collaboration is equal, complementary and pleasant. The contact with ISPnext's staff just runs smoothly. They not only look at the technical side, but also at how processes work in practice and where optimisation is possible. ISPnext thinks along proactively, which creates trust in the cooperation. In the near future, we see Fetim deepening the digitisation of all our business processes. Not only within finance, but also towards procurement and contract management, there are opportunities that we are exploring and exploiting together with ISPnext."

Fetim Group started importing hardwood and plywood a century ago. Since then, Fetim has grown into a multinational company with a wide range of construction and interior products that find their way to customers in more than 40 countries. With sales offices in Europe and a network of retail and project partners, Fetim serves both the business market and the consumer sector. The organisation processes 15,000 invoices annually and has a robust interface with ERP system Infor M3. Continuous improvement and digitisation is embedded in Fetim's corporate culture, with the aim of remaining sustainable and scalable.