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Customer Case AP Automation Infor M3

Logical and automated invoice processing in Infor M3 at Fetim Group

Fetim Group processes 15,000 supplier invoices a year with ISPnext: AP Automation through the native integration with Infor M3, using smart posting paths and supplier templates.

Solution
AP Automation
ERP
Infor M3
Invoices per year
15,000
At a glance

Fetim Group processes 15,000 invoices per year digitally through ISPnext AP Automation, seamlessly integrated in Infor M3. Faster processing, less manual work and a finance team focused on analysis and control.

Challenge

Manual invoice processing for thousands of supplier invoices, insufficient integration with Infor M3 and no digital audit trail.

Approach

ISPnext AP Automation directly connected to Infor M3 via native integration, with smart booking paths and creditor templates for structured processing.

Results

Faster and fully digital invoice processing, less pressure on the finance team and complete traceability of every invoice.

Challenge

The challenge: bringing structure to thousands of invoices

Fetim Group processes 15,000 supplier invoices annually across a broad range of building and interior products, distributed from multiple European locations. The existing process relied too heavily on manual steps and lacked the Infor M3 integration needed for a streamlined accounts payable department.

  • High volume, manual processing

    Processing 15,000 invoices a year demands automation. Manually entering, coding and approving invoices took a disproportionate amount of the finance team's time and increased the risk of errors.

  • Insufficient ERP integration

    Infor M3 is Fetim Group's central system. An invoice processing solution that did not connect directly to M3 meant double entry and a lack of real-time insight into invoice status.

  • No digital audit trail

    Compliance and auditability require every invoice to be traceable. The absence of a complete digital archive made accounting reviews time-consuming and error-prone.

"ISPnext's technology is intuitive, logical and reliable. We process our invoices faster and digitally, which saves resources and effort within the Fetim finance team."

Fons van Bommel
Controller, Fetim Group
Approach

ISPnext AP Automation: native integration with Infor M3

ISPnext connects seamlessly to Fetim Group's existing Infor M3 environment. Accounts payable staff can retrieve invoices directly via the M3 interface, without switching between systems.

  • Native Infor M3 integration

    ISPnext is directly connected to Infor M3. Invoice data, purchase orders and booking rules are exchanged in real time. AP staff work in a familiar interface without additional steps.

  • Smart booking paths per creditor

    Standard booking paths and templates with pre-filled fields are configured per supplier. Recurring invoices are processed rapidly, consistently and without manual entry.

  • Structured approval workflow

    Invoices follow a structured workflow with clear responsibilities. Approvals are digital, no email, no paper, and fully traceable in the system.

  • Digital archive and audit trail

    Every invoice has a complete audit trail in ISPnext: from receipt to posting. Accountants and controllers find every invoice instantly, dramatically speeding up accounting reviews.

Result

Faster, more digital and fully traceable

Fetim Group processes 15,000 invoices per year more efficiently and reliably. The finance team spends less time on manual processing and more time on control and analysis.

What it delivers for Fetim Group

  • Faster and fully digital processing of 15,000 invoices per year
  • Less manual data entry through creditor templates with pre-filled fields
  • Seamless Infor M3 integration, invoices retrieved directly from the M3 interface
  • Complete audit trail per invoice for fast accounting reviews and compliance
  • Finance team has more time for control, analysis and reporting

Frequently asked questions about AP Automation and Infor M3

ISPnext has a native connection with Infor M3. Invoice data, purchase orders and booking rules are exchanged in real time. AP staff can retrieve invoices directly via the familiar M3 interface without additional systems.

Creditor templates are booking paths configured per supplier with pre-filled fields. Recurring invoices are processed rapidly, booked consistently and entered into the system without manual input.

Fetim Group has been using ISPnext AP Automation since 2017. The long-term partnership has grown from mutual trust and an equal collaboration, as ICT Manager Ellis van Heuvelen describes it.

Fetim Group processes approximately 15,000 supplier invoices per year through ISPnext. Automation and Infor M3 integration make this faster, more digital and less demanding on the finance team.

A complete audit trail shows for every invoice who approved or modified what and when. This makes accounting reviews and external audits faster and simpler, while improving internal compliance.

Yes. Fetim Group operates from multiple European locations and distributes to 40+ countries. ISPnext supports multi-entity environments, centralised processing and location-specific workflows.

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