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Customer Case AP Automation

SWVO accelerates invoice processing and reduces errors with ISPnext

SWVO replaced manual invoice handling with a single streamlined workflow using ISPnext: AP Automation linked to Dynamics AX2012, with digital submission, checking and processing.

Solution
AP Automation
ERP
Dynamics AX2012
Customer since
2022
At a glance

SWVO (Samenwerkingsverband Welzijnsorganisatie Oosterschelderegio) automated invoice processing in Dynamics AX2012 with ISPnext. The result: a much faster process, significantly fewer errors and more time for the finance team.

Challenge

Processing all invoices manually: labour-intensive, error-prone and insufficiently transparent for a welfare organisation that must account for public funds.

Approach

ISPnext AP Automation connected to Dynamics AX2012, with digital submission, review and processing in one streamlined workflow.

Results

Much faster invoice processing, significantly fewer errors and better financial overview for the entire organisation.

Challenge

From a paper stack to a streamlined process

SWVO processed all invoices manually, a labour-intensive process with extensive controls and a high risk of errors. For a welfare organisation managing public funds, greater transparency and efficiency in financial administration was not a luxury but a necessity.

  • Fully manual processing

    Every incoming invoice was manually entered, reviewed and approved. This took a disproportionate amount of the finance team's time and led to an elevated risk of processing errors.

  • Lack of process visibility

    Without a digital system, it was difficult to track invoice status in real time. Approval processes ran via email or paper, causing delays and lack of clarity.

  • Risk of late payments

    Manual processing led to delays in the payment cycle. For suppliers this meant unnecessary waiting; for SWVO it created reputational risk and potential collection costs.

"Digital invoice processing makes this process much faster and results in significantly fewer errors."

Ron van Rosevelt
Ron van Rosevelt
Finance Advisor, SWVO
Approach

Reliable support and smooth collaboration

ISPnext is directly connected to SWVO's Dynamics AX2012 system. Invoices are digitally submitted, reviewed and approved in one streamlined workflow, no paper, no manual handover.

  • Digital invoice receipt and recognition

    Incoming invoices are automatically recognised and read by ISPnext. Manual data entry is no longer needed, invoices flow directly into the approval workflow.

  • Integration with Dynamics AX2012

    ISPnext integrates seamlessly with the existing Dynamics AX2012 system. Invoice data, supplier information and booking rules are exchanged in real time, without double entry.

  • Structured approval workflow

    Invoices follow a digital approval route based on amount and cost centre. Approvers receive a notification and process invoices in the system, quickly, transparently and traceably.

  • Direct helpdesk support

    ISPnext's helpdesk is immediately available for questions or issues. Rapid resolution prevents the invoice processing workflow from stalling, important for an organisation like SWVO with fixed payment terms.

Result

Benefits that are immediately noticeable

Since implementation in 2022, invoice processing at SWVO has been considerably faster and more reliable. The finance team has more time for substantive tasks and the organisation has better visibility into its financial obligations.

What it delivers for SWVO

  • Invoice processing is much faster, more time for other tasks
  • Significantly fewer errors through automated controls
  • Lower risk of late payments and associated collection costs
  • Better financial overview via centralised invoice registration environment
  • Seamless integration with Dynamics AX2012, no double data entry

Frequently asked questions about AP Automation for non-profit organisations

SWVO stands for Samenwerkingsverband Welzijnsorganisatie Oosterschelderegio. It is a non-profit organisation based in Goes, Netherlands, delivering welfare and social support services in the Oosterschelde region.

ISPnext has a native connection with Microsoft Dynamics AX2012. Invoice data, supplier information and booking rules are exchanged in real time between ISPnext and Dynamics, without manual intervention or double entry.

Yes. ISPnext supports multiple non-profit and government organisations in the Netherlands. The solution provides a complete digital audit trail, transparency in approval processes and support for internal controls, essential for organisations accountable for public funds.

Invoices follow a digital approval route based on pre-configured rules, amount, cost centre, supplier. Approvers receive a notification and process invoices in the system. Everything is traceable and visible in real time.

ISPnext runs automated checks on every invoice: three-way matching with purchase order and receipt, amount validation and duplicate invoice detection. This eliminates the most common errors that occur in manual processing.

Implementation time depends on the complexity of the environment and integrations. For an organisation like SWVO with a clear ERP landscape, implementation proceeds quickly and with good guidance, supported by ISPnext helpdesk available directly after go-live.

Ready to get started?

Discover what ISPnext can do for your organisation

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Whitepaper: AP Automation in 5 steps