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SWVO speeds up invoice processing and reduces errors with ISPnext

01 October 2025

The Oosterschelderegio Welfare Organisation Partnership (SWVO) in Goes has been working with ISPnext's digital invoice processing solution since 2022. Previously, all invoices were processed manually, which was time-consuming and increased the risk of errors. To reduce the administrative burden and gain a better overview of its financial administration, SWVO opted for a solution that links directly to the Dynamics AX2012 ERP system (part of Dynamics Business Central). According to Ron van Rosevelt, Finance Advisor at SWVO, this ensures a future-proof process that streamlines the accounts payable process, reduces the risk of errors and enables employees to work more efficiently.

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From paper pile to streamlined process

The reason for starting to work with ISPnext was the desire to process invoices digitally. Before implementation, all invoices were handled manually, a labour-intensive process that required a lot of checking and time. "By processing invoices digitally, this process is much faster and there are far fewer errors," says Ron. Thanks to the integration with Dynamics AX2012, the processes have become more transparent. Invoices are delivered, checked and processed digitally, giving us more control over the entire accounts payable process.

Reliable support and smooth cooperation

Ron finds working with ISPnext a positive experience: "Great! And if there are any error messages, my colleague contacts the ISPnext Help Centre." Direct support ensures that any issues are resolved quickly, preventing the process from stalling. Working with a single centralised solution provides clear insight into the status of invoices at all times and prevents miscommunication, duplication of work and delays in the payment process.

Benefits that are immediately noticeable

The switch to digital invoice processing offers SWVO several advantages. The process is faster, giving employees more time for other tasks. The number of errors has also been greatly reduced because manual operations have largely been replaced by automated checks. This reduces the risk of incorrect payments and ensures that invoices are processed on time. The solution also contributes to a better overview of the financial administration. With a single central environment in which invoices are registered and processed, SWVO can easily generate reports and monitor processes.
Ron - SVWO
"Digital processing of invoices makes this process much faster and reduces the number of errors."

- Ron van Rosevelt, Adviseur Financiën | SWVO

Ready for the future

SWVO is looking to the future with confidence. "The way the whole process is going now, it works great for us, and we can keep going like this as we look to the future," says Ron. The current solution fits perfectly with the scale and needs of the organisation. Short lines of communication, an easily accessible help centre, and a willingness to think along with us contribute to the success of the collaboration.

About SWVO

Samenwerkingsverband Welzijnsorganisatie Oosterschelderegio (SWVO) is based in Goes and is committed to welfare and social support in the Oosterschelde region. The organisation works with various municipalities and partners to support residents in strengthening their self-reliance and promoting social cohesion.

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FAQ

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SWVO wanted to modernise its invoice processing and reduce its reliance on manual tasks. ISPnext offered a solution that integrates directly with their Dynamics AX2012 ERP system, enabling invoices to be processed digitally with less chance of errors.
The process is faster, errors are greatly reduced and the status of invoices is always transparent. This ensures greater efficiency and better control over the accounts payable process.
According to Ron van Rosevelt, the collaboration is going very well. In the event of any error messages, the help centre provides fast and effective support, allowing the process to continue without delay.
SWVO sees no need for major changes. The current solution fits well with the organisation and offers sufficient capacity and flexibility to continue to carry out the invoicing process efficiently in the future.
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