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Customer Case AP Automation Dynamics 365

Automated invoicing for DESTIL with ISPnext and Dynamics 365

DESTIL processes ± 150,000 invoices a year for 35 branches digitally with ISPnext: AP Automation that connected straight to Dynamics 365 during the ERP migration.

Solution
AP Automation
Invoices/year
± 150,000
Branches
35
At a glance

DESTIL, a wholesaler for construction and industry with more than 150,000 items and 35 branches across the Netherlands, has used ISPnext's invoice processing solution since April 2021, chosen for its interface with the new Dynamics 365 ERP system.

Challenge

When switching to a new ERP system, Dynamics 365, DESTIL needed an invoice processing solution that would integrate directly with it.

Approach

ISPnext offered an invoice processing solution with an interface to Dynamics 365, allowing DESTIL to build on earlier digitisation and software-based invoice approval from its previous Dynamics AX 2009 system.

Results

Almost 150,000 invoices per year are now processed in a fully digitised way, with a smoothly running partnership and concrete future plans for further automation via XML and EDI.

Challenge

An invoice processing solution that fits Dynamics 365

DESTIL switched to a new ERP system, Dynamics 365, and needed an invoice processing solution with a working interface.

  • Switching to Dynamics 365

    "At the time, we switched to a new ERP system, Dynamics 365. We then opted for ISPnext's invoice processing solution because they have an interface with Dynamics 365," says Christiaan van Eeden, Assistant Controller at DESTIL.

  • Building on earlier digitisation

    Within the previous ERP system, Dynamics AX 2009, DESTIL had already switched to digitised invoices and software-based invoice approval, a process now continued via ISPnext.

  • Keeping large invoice volumes manageable

    With almost 150,000 invoices a year across 35 branches, a scalable, reliable solution was essential.

"We are in contact with various people at ISPnext. They all give exceptional service."

Jeroen Bijnen
Jeroen Bijnen
Controller, DESTIL
Approach

Digital invoicing and approval via ISPnext

DESTIL continued the digitisation that had already begun under its previous ERP system within the new Dynamics 365 environment, with ISPnext as its invoice processing solution.

  • Digitisation of invoices

    "We had already digitised our invoices within the Dynamics AX 2009 ERP system. It was a relief compared to processing invoices on paper," says Christiaan. "We were also already familiar with the approval of invoices via software. We now do that via ISPnext. The processes are going well with it."

  • Positive collaboration with ISPnext

    "Collaboration with ISPnext has been positive. We are in contact with various people at ISPnext. They all give exceptional service," says Christiaan.

  • Shared challenges across the sector

    "DESTIL is one of the many technical wholesalers that use our solutions. They all face the same challenges in the chain. Together with them, we look for solutions that provide the most added value for everyone," says Edwin Verbocht, Account Executive at ISPnext.

Result

Efficient processing of almost 150,000 invoices per year

DESTIL now processes almost 150,000 invoices a year in a fully digitised way via ISPnext, linked to Dynamics 365, with concrete plans for further automation.

What it delivers for DESTIL

  • Fully digitised processing of almost 150,000 invoices per year
  • Working interface with the Dynamics 365 ERP system
  • Software-based invoice approval, carried over from the previous system
  • Direct access to multiple points of contact within ISPnext
  • Concrete growth plans: further automation via XML and EDI for incoming invoices

Frequently asked questions about AP Automation at DESTIL

DESTIL is a wholesaler for construction and industry with more than 150,000 items under one roof and 35 branches spread across the Netherlands.

DESTIL has used ISPnext's invoice processing solution since April 2021, linked to the Dynamics 365 ERP system.

DESTIL processes almost 150,000 invoices annually.

Before switching to Dynamics 365, DESTIL used Dynamics AX 2009, within which it had already moved to digitised invoices and software-based approval.

DESTIL experiences the collaboration as positive, with contact with various people at ISPnext who all provide good support.

DESTIL wants to grow further through professionalisation, sustainability and automation, and wants to further develop the use of XML and EDI for processing incoming invoices together with its finance department.

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