Fullwood JOZ, founded in 1785 and with more than 250 employees across the United Kingdom, the Netherlands, France and Ireland, replaced fully manual invoice processing with ISPnext's AP Automation, connected to ERP system Infor LN. This results in faster approval, greater accuracy and better insight into invoice status.
Invoices were processed entirely manually, with a cumbersome approval process, piles of paper and separate emails that sometimes caused confusion about status.
Implemented AP Automation, connected to ERP system Infor LN, together with implementation partner Xibis, with short communication lines and practical instructions for colleagues across multiple countries.
More efficient and smoother invoice processing, shorter approval cycles, greater transparency and traceability, and a central platform where every step of the process is recorded.
Gaining control over a fully manual invoice process
At Fullwood JOZ, invoice processing was done entirely manually, which led to inefficiency and a cumbersome approval process. The company needed a solution that is fast, accurate and easy to use for colleagues across different countries and departments.
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Time-consuming and cumbersome approval process
Reviewing and approving invoices took an unnecessary amount of time, causing delays and unnecessary work pressure.
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Confusion caused by paper and separate emails
Piles of paper and separate emails sometimes caused confusion about the status of invoices.
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Need for a solution across multiple countries
The solution had to be easy to use, so colleagues in the United Kingdom, the Netherlands, France and Ireland could quickly get used to the new way of working.
"Automating invoice processing allows us to work more efficiently."
Automated invoice processing with AP Automation in Infor LN
Fullwood JOZ chose ISPnext because of its compatibility with the Infor Cloud Systems (LN) ERP system and its experience with implementation partner Xibis.
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Compatibility with Infor LN and Xibis
Fullwood JOZ chose ISPnext because of its compatibility with the Infor Cloud Systems (LN) ERP system and the existing collaboration with implementation partner Xibis. This gave confidence that the transition would go smoothly.
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Short communication lines during implementation
Questions were addressed immediately, challenges were resolved quickly, and progress was continuously monitored, allowing the solution to go live without delay.
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Practical instructions for fast adoption
Colleagues received practical instructions and were able to start using the system independently almost immediately, which accelerated adoption within the organisation.
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Digital registration and automatic routing
Invoices are now registered digitally and automatically forwarded to the correct approval flow, instead of being manually forwarded and checked.
More efficient processing and greater transparency
Automating invoice processing and the approval process makes everything run more smoothly, reduces processing time per invoice, and increases transparency and traceability within the process.
What it delivers for Fullwood JOZ
- Shorter approval cycles through digital registration and automatic routing
- Greater accuracy and less confusion about invoice status
- More transparency and traceability, providing valuable data for reporting and audits
- Fast adoption thanks to practical instructions and short communication lines
- Easy to use for colleagues in the United Kingdom, the Netherlands, France and Ireland
Frequently asked questions about AP Automation at Fullwood JOZ
Invoices were processed entirely manually, leading to inefficiency, a cumbersome approval process and unnecessary work pressure. Fullwood JOZ needed a faster, more accurate and more transparent solution.
AP Automation was implemented in the Infor LN (Infor Cloud Systems) ERP system, together with implementation partner Xibis.
ISPnext's compatibility with Infor LN and its existing experience with implementation partner Xibis gave confidence in a smooth implementation.
Yes, in addition to standard functionality, customised workflows were set up to align with internal approval structures, allowing specific exceptions and internal controls to be processed directly in the system.
The three parties worked closely together from the outset, with a clear division of tasks: ISPnext took care of the software configuration, while Xibis focused on the ERP link and technical coordination.
In addition to faster and simpler invoice processing, transparency and traceability within the process have increased significantly, providing valuable data for reporting and strategic decision-making.
Discover what ISPnext can do for your organisation
Download the free whitepaper AP Automation in 5 steps and automate your invoice processing step by step.
