DPD, a leading provider of standard and express parcel delivery and part of the international DPDgroup, implemented digital invoicing at the same time as its JD Edwards rollout. Thanks to ISPnext’s standard JD Edwards interface, choosing a partner was easy, resulting in smooth and efficient digital invoice processing.
DPD needed a digital invoicing partner that could integrate seamlessly with JD Edwards, the ERP system being implemented at the same time, without compromising smooth adoption across the team.
ISPnext was chosen for its standard JD Edwards interface. Digital invoicing and JD Edwards were rolled out simultaneously, supported by a dedicated support desk with near real-time responses and a test environment to prepare the team.
Smooth adoption across the team, immediate processing of linked invoices within accounts payable, and invoices immediately available for payment, the project progressed in line with expectations.
Gaining control over digital invoicing during the JD Edwards rollout
As part of its move to JD Edwards, DPD also wanted to digitise invoice processing, with a solution that connects to JD Edwards out of the box and that the entire finance team could adopt smoothly.
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Need for a standard JD Edwards interface
For its JD Edwards integration, DPD was looking for a solution with a ready-made, standard interface, rather than a custom connection that adds time and risk.
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Two implementations at once
DPD decided to implement digital invoicing at the same time as JD Edwards, which called for a careful approach and strong support.
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Smooth adoption across the whole team
The entire team that would work with the new solution needed to be well prepared and brought along, so the transition would go without resistance.
Simultaneous implementation of digital invoicing and JD Edwards
DPD chose ISPnext for its standard JD Edwards interface and implemented digital invoicing at the same time as the ERP rollout.
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Standard JD Edwards interface
ISPnext was the only company with a ready-made, standard JD Edwards interface. That made the choice easy for DPD.
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Simultaneous ERP and invoicing rollout
The implementation of digital invoicing was carried out at the same time as the JD Edwards implementation. This approach worked out well for DPD.
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Dedicated support desk during start-up
During the first weeks of the implementation, a dedicated support desk was available that provided almost real-time responses and solutions, so user questions could be resolved immediately.
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Training through a test environment
The initial explanation to the entire team was given within a specially created test environment. The consultants provided clear explanations and helped work out solutions, making staff acceptance smooth.
"One of the advantages from practical experience we consider to be positive is the immediate processing of linked invoices with accounts payable, the invoices are immediately available for payment."
Smooth adoption and invoices immediately available for payment
The simultaneous implementation of digital invoicing and JD Edwards progressed in line with DPD’s expectations. Linked invoices are processed immediately within accounts payable and are immediately available for payment.
What it delivers for DPD
- A ready-made, standard JD Edwards interface, no custom connection required
- Simultaneous, coordinated rollout of digital invoicing and JD Edwards
- A dedicated support desk with near real-time responses during the first weeks
- Smooth staff acceptance thanks to training in a test environment
- Linked invoices are processed immediately within accounts payable and are immediately available for payment
Frequently asked questions about digital invoicing at DPD
Invoices are automatically recognised and processed instead of handled manually, so they are handled faster and with fewer errors.
Yes. ISPnext offers a standard JD Edwards interface, so no custom connection is required.
DPD decided to carry out the implementation of digital invoicing at the same time as the JD Edwards implementation. This combined approach worked out well for DPD.
At DPD, a test environment was created in which the entire team received a thorough explanation. Because consultants provided clear explanations and helped work out solutions, staff acceptance went smoothly.
Linked invoices are processed immediately within accounts payable, making them immediately available for payment.
During the first weeks of the implementation, a dedicated support desk provided almost real-time responses and solutions, so user questions could be resolved immediately.
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