SSC ONS (Shared Service Centrum Ons) performs services for municipalities in the Zwolle region in the areas of ICT, HRM and Purchasing & Contract Management. To manage its own contracts and the contracts it manages on behalf of its partners, SSC ONS uses ISPnext’s Vendor Management, Sourcing and Contract Management solutions, which it also makes available to its partners.
As a shared service centre, SSC ONS manages not only its own contracts but also contracts on behalf of several partner municipalities. That requires oversight of current contracts, timely signals for renewal or cancellation, and a transparent process with integrity for procurement.
Since 2020, SSC ONS has been working with Vendor Management, Sourcing and Contract Management from ISPnext: contracts are secured, optimised and bundled on behalf of partners, with e-signing, mail campaigns, alerts and audits professionalising contract management, and Sourcing enabling transparent mini-competitions.
SSC ONS is in control of its current contracts, signals renewals or cancellations in due time, and runs procurement processes transparently and with integrity, in a collaboration that has continued and expanded since 2020.
Staying in control of contract management, for yourself and your partners
SSC ONS performs services on behalf of several municipalities in the Zwolle region in the area of Purchasing & Contract Management. That means the organisation manages not only its own contracts, but also contracts it monitors or manages for its partners, and makes the solutions it uses available to those partners as well.
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Managing contracts for multiple partners at once
SSC ONS manages not only its own contracts, but also contracts it monitors or manages for partner municipalities in the Zwolle region. That calls for a structured approach that is transparent to all parties involved.
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Timely insight into renewals and cancellations
Staying in control requires insight into current contracts, so that renewal or cancellation happens in due time and no contracts continue unnoticed.
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Transparency and integrity in procurement
In mini-competitions within the social domain, a transparent process and procurement with integrity are essential towards partners and suppliers.
Contract Management, Vendor Management and Sourcing since 2020
SSC ONS uses ISPnext’s solutions to manage its own contracts and the contracts it monitors or manages on behalf of its partners, and also makes these solutions available to its partners.
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Contract management for own and partner contracts
SSC ONS uses ISPnext’s Contract Management to secure, optimise and bundle contracts, both for its own organisation and on behalf of the partners it supports.
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E-signing, mail campaigns, alerts and audits
ISPnext contributes to the professionalisation of contract management in the social domain through, among others, the e-sign solution, mail campaigns, alerts and audits.
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Insight into current contracts
Central insight into current contracts allows SSC ONS to stay in control of cancelling or renewing contracts in due time.
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Sourcing in mini-competitions
SSC ONS uses ISPnext’s Sourcing in mini-competitions, contributing to a transparent process and procurement with integrity.
"We have an intensive collaboration with ISPnext and would like to continue this way. The support department is easily accessible, responds quickly and provides clear instructions. The customer panel for the social domain is valuable to us, and ISPnext gives us input when we want to develop further or if we run into other issues."
In control of contract management, for yourself and your partners
Thanks to Contract Management, Vendor Management and Sourcing from ISPnext, SSC ONS is in control of current contracts, professionalisation of contract management in the social domain runs smoothly, and procurement processes are transparent and conducted with integrity.
What it delivers for SSC ONS
- Full oversight and control of current contracts, both its own and on behalf of partners
- Timely signals for renewing or cancelling contracts
- Professionalisation of contract management through e-signing, mail campaigns, alerts and audits
- Transparent procurement process with integrity for mini-competitions via Sourcing
- Solutions also available to partner municipalities, strengthening regional collaboration
Frequently asked questions about contract management at SSC ONS
SSC ONS (Shared Service Centrum Ons) performs services for partner municipalities in the Zwolle region in the areas of ICT, HRM and Purchasing & Contract Management, including the municipalities of Zwolle, Kampen, Dalfsen and Westerveld, the provincial authorities of Overijssel and the municipality of Zwartewaterland.
SSC ONS has been working with Vendor Management, Sourcing and Contract Management from ISPnext since 2020, both for its own contracts and for contracts it manages on behalf of partners.
Contract Management provides insight into current contracts, allowing SSC ONS to cancel or renew contracts in due time instead of overlooking them.
Among others through the e-sign solution, mail campaigns, alerts and audits, which together contribute to a more professional and better structured contract management process.
SSC ONS uses Sourcing for mini-competitions, contributing to a transparent process and procurement with integrity towards suppliers.
Positively: the support department is easily accessible and responds quickly with clear instructions, the customer panel for the social domain is valuable, and ISPnext actively thinks along on further development.
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