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Customer Case Contract Management Spend Analytics

Vebego builds one central layer over the financial administrations of all its companies with ISPnext

With ISPnext, Vebego lays one central layer over the financial administrations of all its companies: Contract Management, Spend Analytics and Vendor Management, used by Vebego itself and by its subsidiaries.

Solution
Source-to-Contract
Business units
Multiple entities
Sector
Facility & Healthcare
At a glance

Vebego, a Dutch, internationally operating family business in facility services and healthcare, uses ISPnext to build one central layer over the financial administrations of its diverse companies. Contract Management, Spend Analytics and Vendor Management provide nationwide visibility into payables, spend and contract obligations.

Challenge

Financial information fragmented across spreadsheets and various administrative systems such as SAP per business unit, no nationwide overview of payables, spend or contracts.

Approach

One central layer built over existing financial administrations using Contract Management, Spend Analytics and Vendor Management, used by both Vebego itself and its subsidiaries.

Results

Nationwide visibility into payables and spend, contract compliance per company, proactive compliance with legal obligations and workflows for supplier audits.

Challenge

Fragmented financial administration across diverse companies

Vebego consists of diverse companies in facility services and healthcare, each with its own financial administration. Before ISPnext, a central, nationwide overview was missing.

  • Fragmented systems

    "Previously, information was spread across separate spreadsheets and various administrative systems such as SAP," says Rob Crasborn, Junior Project Manager at Vebego Service Expertise.

  • No nationwide visibility

    Without a central layer over the business units, there was no overview of the volume of payables or the level of spend across the Netherlands.

  • Contracts without active management

    Documents received from suppliers did include an end date, but no one actively managed them, making compliance risk management reactive rather than proactive.

"This allowed us to make contract compliance per company visible. It has delivered us an enormous efficiency gain."

Rob Crasborn
Junior Project Manager, Vebego Service Expertise
Approach

One central layer with Contract Management, Spend Analytics and Vendor Management

Vebego deployed ISPnext as a layer over the financial administrations of its companies, aiming to centrally extract payables and spend information, for both Vebego itself and its subsidiaries.

  • A central layer over financial administrations

    "We started working with ISPnext because we wanted to build a layer over the financial administrations of our companies, with the goal of extracting payables and spend information from it. This gives us insight across the whole of the Netherlands into how many payables we have and how much money we spend," says Rob.

  • Contract Management as the foundation

    Vebego started by collecting all contracts to review what they did and didn't cover. This made contract compliance per company visible, resulting in a huge efficiency gain and better information for contract management.

  • Proactive risk management

    With ISPnext, Vebego got all documents related to legal obligations in order. "We now do this proactively instead of reactively. That's a positive improvement," says Rob.

  • Vendor Management and subsidiaries

    Alongside Contract Management and Spend Analytics, Vebego set up workflows in Vendor Management for supplier audits. Not just Vebego itself, but its subsidiaries also use the solutions, one central tool, while retaining ownership of their own data.

Result

Nationwide visibility into payables, spend and contract obligations

Vebego now has nationwide visibility into payables and spend, manages contract compliance per business unit, and takes a proactive approach to risk management.

What it delivers for Vebego

  • One central layer over the financial administrations of all business units
  • Nationwide visibility into the volume of payables and level of spend
  • Contract compliance per company made visible, a huge efficiency gain
  • Proactive instead of reactive compliance with legal obligations
  • Workflows for supplier audits via Vendor Management, with ISO certificate management as the next step

Frequently asked questions about Contract Management, Spend Analytics and Vendor Management at Vebego

Vebego is a Dutch, internationally operating family business active in facility services and healthcare. The group consists of diverse companies and subsidiaries.

Vebego uses Contract Management, Spend Analytics and Vendor Management as a central layer over the financial administrations of its business units.

By using ISPnext to build a layer over its existing financial administrations and systems such as SAP, Vebego can centrally extract payables and spend information, resulting in visibility across the whole of the Netherlands.

Vebego started by collecting all contracts to determine what they did and didn't cover. This made contract compliance per company visible and delivered a major efficiency gain, along with better information for contract management.

Not only Vebego itself, but its subsidiaries also work with the ISPnext solutions. It is one central tool, but the data remains owned by the individual business units, which increases awareness from a procurement perspective.

Vebego has already set up workflows in Vendor Management that help with audits. The next step for further efficiency is gaining control over ISO certificates, currently supplier documents do carry an end date, but no one yet actively manages them.

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