Creamy Creation, a global B2B leader in cream liqueurs and emulsified alcoholic beverages, has been working with AP Automation from ISPnext since 2022, integrated with ERP Infor M3 CloudSuite. This gave the organisation full control over its accounts payable process.
After being acquired by Wagram Equity Partners, Creamy Creation had to manage invoice processing itself. Infor’s standard functionality proved insufficient to speed up this process.
After a selection process, Creamy Creation chose AP Automation, integrated with Infor M3 CloudSuite: automatic invoice recognition, structured coding and a flexible approval flow.
From manually booking to automatically booking purchase invoices with just a few clicks, faster approval, earlier booking and faster VAT reclaims, Creamy Creation is fully in control.
Gaining control over invoice processing
When Creamy Creation was still part of FrieslandCampina, a Shared Service Centre processed all procurement invoices. After being acquired by Wagram Equity Partners, the organisation had to set up this process itself.
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Loss of the Shared Service Centre
After being acquired by Wagram Equity Partners, Creamy Creation could no longer rely on FrieslandCampina’s Shared Service Centre and had to take on processing procurement invoices itself.
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Infor’s standard functionality fell short
Creamy Creation used Infor’s standard functionality, but soon found that it did not help achieve the goal of speeding up invoice processing.
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Need for efficiency and full control
The organisation started looking for an invoice processing solution that would deliver an efficiency gain and give it full control over the accounts payable process.
AP Automation integrated with Infor M3 CloudSuite
After a selection process, Creamy Creation chose AP Automation from ISPnext, integrated with ERP Infor M3 CloudSuite.
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Automatic invoice recognition
Incoming purchase invoices are automatically read by AP Automation’s scanning and recognition software, replacing most manual booking with processing in just a few clicks.
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Clear processing within one package
All invoice information can be found easily and quickly within one package. Invoices are booked and processed as Creamy Creation expects, configured to the organisation’s own requirements.
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Flexible approval flow
When there is a discrepancy in the goods invoice, it can immediately be decided who should approve the invoice, so it reaches the right person straight away, a separation that is not possible in many other packages.
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Integration with Infor M3 CloudSuite
AP Automation is linked to ERP Infor M3 CloudSuite, so purchase invoices align with the existing financial administration after approval and coding.
"What we really like is the flexibility in the approval flow. When there is a discrepancy in the goods invoice, we can put the approval straight to the right person. That’s very nice!"
An efficiency gain in invoice processing
By working with AP Automation and its underlying automatic recognition functionality, Creamy Creation saves time and benefits financially because invoices are approved and booked faster.
What it delivers for Creamy Creation
- Time savings by booking and processing purchase invoices automatically with just a few clicks instead of manually
- Financial benefit because faster approval allows earlier booking and earlier VAT reclaims
- Full overview and insight into approved and parked purchase invoices within one package
- Flexible approval flow with clear separation of responsibilities in case of discrepancies
- Seamless integration with ERP Infor M3 CloudSuite
Frequently asked questions about AP Automation at Creamy Creation
AP Automation automatically processes purchase invoices through recognition and workflow, reducing manual steps and making invoice processing more manageable.
AP Automation is linked to ERP Infor M3 CloudSuite, so purchase invoices are booked and processed within the existing financial administration after approval and coding.
Creamy Creation saves time by booking invoices automatically with just a few clicks instead of manually, and benefits financially because faster approval allows invoices to be booked, and VAT reclaimed, earlier.
When there is a discrepancy in the goods invoice, AP Automation makes it possible to separate who should approve the invoice and route it directly to the right person, something not possible in many other packages.
Creamy Creation experienced the implementation as a project partnership together with partner Apex Systems. More than six months after go-live, the collaboration moved into a support relationship, valued for its fast service and continuous improvements.
Creamy Creation wants to keep responding, together with ISPnext, to any unforeseen interface updates from Infor with minimal impact on its accounts payable department, and continues to explore new functionalities within ISPnext.
Discover what ISPnext can do for your organisation
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