BERG Toys, a Dutch family business and manufacturer of outdoor toys such as go-karts, trampolines and balance bikes, has used ISPnext's AP Automation solution since 2021, fully integrated with Microsoft Dynamics 365. In 2025 the company expanded the collaboration with Contract Management and Spend Analytics to gain better control over contracts and expenditure amid a growing international footprint.
Contract management was largely manual and fragmented, with unclear ownership and no automatic reminders, a growing risk as the number of suppliers, countries and contracts increased through international expansion.
Expansion of the existing ISPnext platform with Contract Management for central recording, roles and notifications, and Spend Analytics for insight into expenditure based on existing AP data, rolled out in phases, first building the foundation, then accelerating.
A single central place for contracts, automatic notifications for end dates and renewal moments, and growing insight into expenditure per supplier and category, with the greatest efficiency gains still ahead as the organisation moves into the next phase.
Fragmented contract management amid growing international complexity
BERG Toys is growing worldwide with an increasing number of suppliers, countries and contracts. Until recently, contract management was largely manual, without central recording or automatic reminders.
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Contracts scattered and managed manually
Until recently, contract management at BERG Toys was largely manual. Contracts were stored in various locations and responsibilities were not always clear.
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Risk from missing reminders
The lack of automatic reminders created risks around end dates, price changes and tacit renewals of contracts.
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Growing complexity from international growth
With an ever-growing international footprint, not only did demand for the products increase, but so did the complexity of internal processes: more suppliers, more countries, more contracts and higher volumes.
"We see clear opportunities to work even more efficiently in the future."
From AP Automation to a broader Source-to-Pay foundation
Because ISPnext was already a trusted part of the financial foundation, BERG Toys chose in 2025 to expand within the same Source-to-Pay platform, partly on the advice of a strategic Microsoft Dynamics 365 partner.
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Expanding a trusted platform
Since 2021, BERG Toys has used ISPnext's AP Automation solution, fully integrated with Microsoft Dynamics 365. In 2025 it was decided to expand the collaboration with Contract Management and Spend Analytics.
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A single central place for contracts
With Contract Management, BERG Toys is working towards a single central location for all contractual records, clear roles, responsibilities and approval flows, and automatic notifications for end dates, renewal dates and evaluations.
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Spend Analytics built on existing invoice data
Spend Analytics builds on the existing AP Automation data: expenditure is made transparent based on invoice data, linked to suppliers and contracts.
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A phased approach: foundation first, then acceleration
Gemma describes the approach as "realistic and phased". In step 1, the focus is on process design, data quality and getting employees on board; in step 2, the focus shifts to optimisation, automation and further scaling. Clear agreements on communication and points of contact have also been made during the project, so support better matches BERG Toys' needs.
Early steps towards control, insight and scalability
BERG Toys is still in the implementation phase of Contract Management and Spend Analytics. The first steps have been taken towards central recording and greater insight into expenditure, the greatest efficiency gains are expected in the next phase.
What it delivers for BERG Toys
- Better-monitored contract agreements through central registration and automatic notifications
- Greater insight into expenditure, broken down by supplier, category and contract
- Data-driven decisions in negotiations and supplier management
- Fewer manual checks through links between contracts, expenditure and AP data
- A scalable platform that grows with international expansion
Frequently asked questions about Contract Management and Spend Analytics at BERG Toys
Growth in suppliers and contracts created a need for greater overview and insight, in addition to the existing AP solution.
Contract management was largely manual, with limited central recording of agreements and terms.
ISPnext is integrated with Dynamics 365, allowing AP data to be used directly for Spend Analytics.
Insight into expenditure per supplier, category and contract based on invoice data.
Limited at this stage; the greatest gains are expected in the next phase.
A more efficient and scalable process for contract and expenditure management.
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