Van Wijhe Verf automates invoice processing for greater efficiency

Although Van Wijhe Verf had previously worked with digital invoice processing, the previous invoice processing solution did not provide sufficient ease of use and insight. Processing incoming invoices was slow and error-prone, which hampered the efficiency of accounts payable. "We noticed that it took a lot of time to identify errors. When a colleague with experience with ISPnext's software joined us, everything fell into place," says Robert. Since AP Automation went live on 1 January 2025, fully integrated with Dynamics 365 F&O, the results have been evident. "The implementation went well in the end. A process like this requires commitment from both sides, but together we got everything right," says Robert.

Van Wijhe Verf processes between 15,000 and 20,000 incoming invoices every year. Thanks to ISPnext's invoice processing software for finance, these processes are now much faster and clearer. The software provides real-time insight into the status of invoices, with error messages immediately visible. "We immediately see where in the approval process or booking something goes wrong. That makes the work for our accounts payable department a lot more efficient," Robert explains. The organisation makes extensive use of features such as allocation schedules, which correctly link costs to the correct booking period. "For example, we use the allocation scheme to still allocate costs invoiced in July to June. That works very well for us," Robert explains. The fixed templates are also widely used. "Our colleagues have enough knowledge to set them up themselves, which speeds up the operation enormously."

What Van Wijhe Verf particularly appreciates about ISPnext's solution is the independence of the platform. "You notice that ISPnext is really a stand-alone system. You don't need any other tools to work with it. That is definitely an advantage," says Robert. The user-friendly interface helps colleagues in the accounts payable department to process incoming invoices in a structured way. In addition, automatic workflows ensure smooth cooperation with colleagues responsible for approving invoices. "The system is clear. Everyone knows what is expected of them and where they need to take action," says Robert.

The cooperation with ISPnext was seen as positive. During the implementation process, there was good cooperation between the project teams. "What I hear from my IT colleague is that the process continues to go well. Contact is smooth and we can switch quickly," says Robert. Looking towards the future, the organisation is also actively looking at opportunities to further modernise its financial processes. "When I say AI, you know enough," says Robert. "You guys are already busy with that and I think that's super. The organisation has to be ready for it and we are. Compliments on how active you guys are in that."

Koninklijke Van Wijhe Verf is an independent family business and has been active in the development and production of high-quality paint products for more than a hundred years. With a strong focus on sustainability and innovation, the organisation serves various markets at home and abroad. The company combines tradition with modern entrepreneurship and continues to invest in smart technologies that contribute to working more efficiently, also within the financial administration.