Koninklijke Van Wijhe Verf B.V., an independent Dutch family business with a rich history, has revamped its digital invoice processing since early 2025 with ISPnext AP Automation, fully integrated with Dynamics 365 F&O. Under the leadership of Robert Krosman, Manager Finance, accounts payable now benefits from more speed, insight and control when processing 15,000 to 20,000 invoices a year.
The previous invoice processing solution was cumbersome in resolving errors: incoming invoices were processed slowly and were error-prone, hampering the efficiency of accounts payable.
Since 1 January 2025, ISPnext AP Automation has run fully integrated with Dynamics 365 F&O, helped along by a colleague with prior ISPnext experience and an implementation in which both sides pulled together.
Real-time insight into invoice status, faster error-spotting in the approval process, smart use of allocation schedules and fixed templates, on one independent platform accounts payable can largely configure itself.
Slow, error-prone invoice processing at a growing family business
Koninklijke Van Wijhe Verf processes between 15,000 and 20,000 incoming invoices every year. The previous solution offered insufficient ease of use and insight, which slowed down accounts payable.
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Resolving errors took too long
"Our previous invoice processing solution was cumbersome in resolving errors. We wanted something that does work and that users can quickly get to grips with," says Robert Krosman, Manager Finance.
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Slow, error-prone processing
Processing incoming invoices was slow and error-prone, which hampered the efficiency of accounts payable. "We noticed that it took a lot of time to identify errors," says Robert.
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A colleague's experience made the difference
"When a colleague with experience with ISPnext's software joined us, everything fell into place," says Robert.
"We immediately see where in the approval process or booking something goes wrong. That makes the work for our accounts payable department a lot more efficient."
From go-live to smart ERP integration
Since AP Automation went live, fully integrated with Dynamics 365 F&O, Van Wijhe Verf has benefited daily from faster, clearer invoice processing.
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Careful implementation, achieved together
"The implementation went well in the end. A process like this requires commitment from both sides, but together we got everything right," says Robert.
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Real-time insight into status and errors
The software provides real-time insight into the status of invoices, with error messages immediately visible. "We immediately see where in the approval process or booking something goes wrong. That makes the work for our accounts payable department a lot more efficient," Robert explains.
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Allocation schedules for the right booking period
"For example, we use the allocation scheme to still allocate costs invoiced in July to June. That works very well for us," Robert explains. The fixed templates are also widely used: "Our colleagues have enough knowledge to set them up themselves, which speeds up the operation enormously."
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One independent platform, no extra tools
"You notice that ISPnext is really a stand-alone system. You don't need any other tools to work with it. That is definitely an advantage," says Robert.
Faster, clearer invoice processing and room for innovation
Van Wijhe Verf now processes 15,000 to 20,000 invoices a year faster and more clearly, with clear ownership for accounts payable and approvers, and is now looking ahead to AI.
What it delivers for Van Wijhe Verf
- Real-time insight into invoice status, with error messages immediately visible
- Smart use of allocation schedules to link costs to the correct booking period
- Fixed templates colleagues can set up themselves, speeding up the process
- One independent platform, with no additional tools needed
- Smooth cooperation with ISPnext and room to further modernise financial processes with AI
Frequently asked questions about invoice processing at Van Wijhe Verf
Koninklijke Van Wijhe Verf is an independent Dutch family business that has been active in the development and production of high-quality paint products for more than a hundred years. With a strong focus on sustainability and innovation, it serves various markets at home and abroad.
Van Wijhe Verf uses ISPnext AP Automation, fully integrated with ERP system Dynamics 365 F&O since 1 January 2025.
Van Wijhe Verf processes between 15,000 and 20,000 incoming invoices every year via AP Automation.
The software provides real-time insight into invoice status, with error messages immediately visible. "We immediately see where in the approval process or booking something goes wrong," says Robert Krosman, Manager Finance.
With an allocation schedule, Van Wijhe Verf links costs to the correct booking period. For example, costs invoiced in July are still allocated to June, "that works very well for us," says Robert.
No. "You notice that ISPnext is really a stand-alone system. You don't need any other tools to work with it," says Robert.
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