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Customer Case AP Automation AX 2012

Driscoll's becomes more efficient and sustainable with ISPnext AP Automation

Driscoll's processes invoices for eight tax entities across five countries digitally with ISPnext: AP Automation through the plug and play link with AX 2012, making work shareable between business units.

Solution
AP Automation
ERP
AX 2012
Scope
8 entities
At a glance

Driscoll's of EMEA, market leader for fresh strawberries, raspberries, blueberries and blackberries, set out to become more efficient in order to create more value for growers, customers and consumers. Recommendations from customers and a colleague who had previously worked with ISPnext led to the choice for ISPnext's plug-and-play interface. ISPnext now makes invoice processing more efficient across business units in Europe.

Challenge

Driscoll's invoice processing process was obsolete: largely manual and paper-based, with little sharing of work across business units in Europe.

Approach

ISPnext implemented via its plug-and-play interface, with little to no development costs. Invoices are now processed and archived digitally, across eight tax groups in five countries and four branches.

Results

Time and cost savings by sharing work across business units, digital archiving that also enables working from home, and a contribution to Driscoll's sustainability goals.

Challenge

Gaining control over an outdated, paper-based invoice process

To create more value for growers, customers and consumers, Driscoll's set out to become more efficient. The existing invoice processing process stood in the way.

  • Obsolete invoice processing process

    Driscoll's invoice processing process was obsolete, which cost the organisation time and money.

  • Limited sharing of work between business units

    Work could not be efficiently shared across Driscoll's various business units in Europe.

  • Paper-based archiving limited flexibility

    Invoices were archived on paper, which was costly, not environmentally friendly, and made working from home impossible.

"Thanks to ISPnext, we save time and costs by sharing work across our European business units, and we have enabled digital archiving."

Karen Ahsunollah
Accounts Payable Manager EMEA, Driscoll's of EMEA
Approach

More efficient invoice processing with ISPnext's plug-and-play interface

On the recommendation of customers and a colleague who had previously worked with ISPnext, Driscoll's chose the plug-and-play interface to digitise and streamline the invoice process.

  • Plug-and-play interface

    Thanks to the plug-and-play interface, there are little to no development costs on Driscoll's side. The promised flexibility has been delivered, and ISPnext has been very patient with the long run-up needed to give a final GO.

  • Sharing work between business units

    Invoice processing work is shared across the various business units in Europe, saving both time and costs.

  • Digital archiving

    Invoices are archived digitally instead of on paper. This delivers cost savings and, above all, is much more environmentally friendly, aligning with Driscoll's sustainability ambitions, such as the shift from plastic to paper packaging materials.

  • Rollout across multiple countries and entities

    Together with the European Controller and the Subject Matter Expert, the project was led within the European organisation. Driscoll's uses ISPnext in eight tax groups in the Netherlands, Spain, Portugal, England and Morocco, spread across four branches.

Result

More efficient, sustainable and flexible working

Implementing ISPnext resulted in more efficient collaboration between business units, digital archiving instead of paper, and the ability to work from home.

What it delivers for Driscoll's

  • Less time and cost by sharing invoice processing work across business units in Europe
  • Digital archiving instead of paper files, resulting in cost savings
  • A contribution to sustainability goals, aligned with the shift from plastic to paper packaging
  • The flexibility to work from home thanks to the digitised process
  • A smooth implementation thanks to the plug-and-play interface, with little to no development costs

Frequently asked questions about AP Automation at Driscoll's

Recommendations from customers and positive experiences from a colleague who had previously worked with ISPnext contributed to the decision. ISPnext's plug-and-play interface proved to be the solution to digitise Driscoll's invoice process.

It is an interface that requires little to no development costs on the customer's side, allowing implementation to proceed quickly and smoothly.

Invoice processing work can be shared across different business units in Europe, saving the organisation time and costs.

By archiving invoices digitally instead of on paper, Driscoll's saves costs and makes the process more environmentally friendly, in line with broader sustainability ambitions such as the shift from plastic to paper packaging.

Driscoll's uses ISPnext in eight tax groups in the Netherlands, Spain, Portugal, England and Morocco, spread across four branches.

The collaboration is experienced as very cooperative and flexible. ISPnext handled Driscoll's extensive internal procedures for monitoring its ERP system very professionally, and was patient during the long run-up to the final GO.

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