Communicating with a supplier often occurs through many communication channels such as email, post and telephone. Vendor Management's Supplier Portal makes it easy to organise all communication with your supplier in a single location. This way you avoid many administrative operations in different systems as well as unnecessary errors.
Periodic retrieval of contract documents such as certificates and SLA reports
Requesting documents from your supplier as part of the contract is often done by email, takes time and the progress is difficult to monitor. Document retrieval is quick and easy by sending out audits through Vendor Management. Your supplier immediately sees your request in Vendor Management's Supplier Portal and can easily upload the requested documents. You will then receive a notification that documents have been delivered. These can be checked internally through a workflow and, after being checked, they can be linked to the contract or supplier.